Privacy Policy

SehatPro Technologies Private Limited, operating under the brand name Clinics On Cloud (“Clinics On Cloud,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clinicsoncloud.com and use our products and services, including COC Health KIOSK and COC Health BOX, referred to collectively as the “Services.” By accessing or using our Services, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not access or use our Services.

(1) Information We Collect

We may collect personal and non-personal information about you when you interact with our Services. The types of information we may collect include:

By accessing or using our Services, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not access or use our Services.

Personal Information:

– Name
– Email address
– Phone number
– Address
– Location information
– Aadhar number
– ABHA account details
– Image of the user

Non-Personal Information:

– Device information
– Usage data
– Cookies and similar technologies

(2) How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

– Providing and maintaining our Services
– Improving, personalizing, and optimizing user experience
– Communicating with you
– Marketing and promotional purposes
– Compliance with legal obligations

(3) How We Share Your Information

We may share your information with third parties in the following circumstances:

– With your consent
– To comply with legal obligations
– To protect and defend our rights and property
– For business transfers or transactions
– With ABHA (Ayushman Bharat Health Account)
– With doctors for tele-consultation

(4) Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

– With your consent
– To comply with legal obligations
– To protect and defend our rights and property
– For business transfers or transactions
– We also follow security best practices including compliance with ISO 27001 standards, VAPT (Vulnerability Assessment and Penetration Testing), and HIPAA (Health Insurance Portability and Accountability Act) requirements.

(5) Your Choices

You have the right to:

– Access, update, or delete your personal information
– Opt-out of receiving promotional communications
– Disable cookies through your browser settings

(6) Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately.

(7) Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates.

(8) Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at helpdesk@clinicsoncloud.com

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy is governed by the laws of the State of Maharashtra, India.

Language Acknowledgement

I hereby confirm that I can read, write and understand English as a language and would like to receive all communication from “Clinics On Cloud” in English or in Hindi.