FAQ -HEALTH KIOSK
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- FAQ – Health ATM
1. What is a Health Kiosk?
A health kiosk, also known as a medical kiosk or health ATM, is a digital health station that integrates point-of-care medical devices, advanced software, and telemedicine features to deliver fast, accessible preventive care. Health kiosks are ideal for monitoring vital signs like blood pressure, heart rate, and blood glucose through a combination of invasive, non-invasive, and AI-based tests. Results are presented in clear, color-coded reports, securely saved to an electronic medical record, allowing users to track their health data over time. Commonly installed in workplaces, schools, and public spaces, health kiosks make preventive healthcare convenient and accessible.
2.How does a Health Kiosk work?
Using a health kiosk is simple. Start by registering at the health kiosk, entering basic details, and selecting tests to add to a customized test cart. The health kiosk provides clear audio-visual instructions to guide you through each test, making the process smooth and easy to understand. Integrated point-of-care devices send real-time data to the medical kiosk screen, and all test results are securely stored in the cloud. A smart, color-coded health report is generated, which you can review immediately. Additionally, users can access telemedicine features to consult a doctor, who can review results live and send an e-prescription as needed.
3. What services are offered through Health Kiosks?
Health kiosks provide a range of primary healthcare services, making quality care accessible in various settings. Designed for basic health screening, the kiosks offer a variety of tests, including invasive, non-invasive, AI-based, and questionnaire-based assessments. Through telemedicine services, patients can consult with doctors remotely, enabling access to medical advice regardless of distance. Additionally, health kiosks feature an analytical dashboard that transforms medical data into actionable insights, supporting impact analysis, health trends, and data-driven decision-making. Patients receive smart reports via WhatsApp, email, or SMS, ensuring convenient access to their health information.
4. What are the benefits of using Health Kiosks?
1. Governmet Health kiosks support government initiatives such as ABHA (Ayushman Bharat Health Account) and eSanjeevani by facilitating accessible, digital healthcare solutions in both urban and rural areas. These kiosks enable citizens to create and link ABHA accounts, supporting secure, digital storage and access to health records. With telemedicine features powered by eSanjeevani, health kiosks allow remote consultations, making healthcare accessible to underserved populations. Through health kiosks, the government can efficiently digitalize healthcare, enhance public health monitoring, and promote preventive care. Additionally, the analytical dashboard provides real-time insights into community health trends, supporting data-driven policy-making and optimizing resource allocation.
2. Corporates
Health kiosks promote employee wellness, supporting regular health screenings and early detection of potential health issues. Employees can monitor vital signs, like blood pressure and glucose levels, and access telemedicine consultations, minimizing time away from work. With real-time insights from the health kiosk’s dashboard, employers can assess workforce health trends, tailor wellness programs, and enhance employee productivity by proactively managing health risks.
3. CSR and NGOs
Health kiosks support Corporate Social Responsibility (CSR) and NGO initiatives focused on improving community health. Kiosks provide accessible healthcare services in remote or underserved communities, enabling regular check-ups, early diagnosis, and preventive care. Through AI-based testing and telemedicine, they offer quality healthcare while optimizing costs. With data insights from the kiosk, NGOs and CSR initiatives can measure health outcomes, demonstrate impact, and refine their healthcare strategies to better serve communities.
4. Hospitals and Clinics
Hospitals and clinics benefit from health kiosks by enhancing patient flow and streamlining basic health assessments. Patients can complete initial screenings through kiosks, allowing healthcare providers to focus on more complex cases. Telemedicine capabilities within kiosks help reduce in-clinic crowding by allowing remote consultations. The automated data storage and electronic reports make it easier for providers to access patient histories, enabling efficient and continuous care.
5. Schools and Educational Institutes
In educational settings, health kiosks support student wellness programs by offering convenient health check-ups and early screenings for common issues. They help schools monitor overall student health, allowing for timely interventions and improved attendance rates. Through the analytical dashboard, schools can track health trends over time, identify common concerns, and enhance wellness initiatives. Kiosks also facilitate telemedicine consultations for students, providing prompt care and reducing absenteeism.
5. Who can use Health Kiosks?
Using a health kiosk is easy and designed for all users:
Registration: Begin by visiting the health kiosk and registering with your basic details if it’s your first time. If you already have an account, log in.
Select Tests: Customize your test cart by choosing the tests you need. Health kiosks offer a range of options, from non-invasive and invasive screenings to AI-driven assessments and questionnaire-based health checks.
Follow Instructions: The kiosk will guide you step-by-step through each test with clear audio and video instructions, making the process smooth and easy to follow.
View Results: As each test is completed, results appear instantly on the screen. All readings are saved in real-time to a secure cloud system, and you’ll receive a color-coded health report that’s easy to interpret.
Consult a Doctor: If you need medical advice, use the kiosk’s telemedicine feature to connect with a doctor. The doctor can review your results in real-time and offer a consultation, followed by an e-prescription if necessary.
Access Reports: After completing your session, you can receive your health report via WhatsApp, email, or SMS, making it easy to access and share your records anytime.
6. What are Portable Box Clinics?
A Portable Box Clinic, also known as a Health Bag or Health Box, is a portable healthcare unit designed to bring essential medical services directly to users, often through door-to-door visits. It is equipped with point-of-care medical devices housed in a briefcase, allowing healthcare providers to perform a variety of primary care assessments and tests on the spot.
The Portable Box Clinic is particularly beneficial for reaching underserved or remote areas, emergency response situations, and temporary healthcare setups, as it includes tools for monitoring vital signs, conducting basic tests, and facilitating telemedicine consultations. By delivering timely, preventive care and enabling early detection of health issues, Portable Box Clinics help improve healthcare accessibility and quality for all.
7. How do Clinics On Cloud ensure data security and patient privacy?
Clinics On Cloud ensures data security by adhering to the highest international standards for data protection and privacy. The platform is ISO 27001 certified, meaning it follows a rigorous information security management system that safeguards sensitive patient data against risks. Additionally, Clinics On Cloud is HIPAA (Health Insurance Portability and Accountability Act) compliant, ensuring that all processes meet U.S. standards for protecting health information.
Clinics On Cloud uses GDPR-compliant software, protecting the personal data of patients under the guidelines set forth by the European Union's General Data Protection Regulation. The system also undergoes regular Vulnerability Assessment and Penetration Testing (VAPT) to identify and address potential security gaps.
All data is stored on secure AWS (Amazon Web Services) servers, which offer robust encryption, backup, and monitoring features. This multilayered approach to security allows Clinics On Cloud to provide a safe, secure, and trusted environment for managing healthcare information.
8. Can Health Kiosks integrate with existing healthcare systems?
Clinics On Cloud’s Health Kiosk is designed for seamless integration into existing healthcare systems, enhancing accessibility and efficiency in healthcare delivery. It can be incorporated into clinics, hospitals, and other healthcare facilities without disrupting current workflows. The Health Kiosk connects with Electronic Health Record (EHR) systems, allowing for real-time data exchange and automatic updating of patient records.
The kiosk supports integration with existing diagnostic devices, point-of-care equipment, and telemedicine platforms, providing a comprehensive, unified approach to patient care. Through secure data handling and compatibility with major healthcare software, the Health Kiosk enables healthcare providers to expand their services, offering a convenient, user-friendly solution for both users and healthcare provider.
9. What kind of training is required to operate Health Kiosks?
Operating a Health Kiosk is straightforward and does not require specialized medical expertise. A layperson can efficiently use the kiosk after a 1-2 hour training session, provided by a qualified engineer during the installation process.
The training includes:
Basic Operational Protocols – Instructions on powering the machine, navigating the intuitive interface, and conducting common operations.
Device Usage – Guidance on handling point-of-care diagnostic devices integrated into the kiosk.
Hygiene and Safety Protocols – As some kiosks support invasive tests like blood pricking, the training emphasizes proper hygiene practices. This includes sterilizing equipment, using disposable items, and following correct pricking techniques to ensure safe and hygienic operations.
Data Input and Output – Steps to enter patient details, retrieve results, and securely manage data.
Since the Health Kiosk is designed for ease of use, anyone comfortable with a smartphone can quickly learn to operate it. The training also ensures operators understand and implement basic hygiene practices, fostering safe and reliable healthcare delivery.
10.How does a health kiosk differ from a traditional medical checkup?
The Health Kiosk enhances traditional medical check-ups by offering a quick, convenient, and accessible alternative for basic health assessments and d. Unlike traditional check-ups that typically require an appointment and a visit to a healthcare facility, the Health Kiosk provides on-the-spot testing and health monitoring, bringing healthcare services closer to people in both urban and remote areas.
Key differences include:
Convenience and Accessibility – Health Kiosks are portable and can be placed in community centers, schools, or workplaces, reducing the need for patients to travel for a simple checkup.
Speed of Service – Equipped with point-of-care devices, the kiosk delivers instant results for various tests, such as blood pressure, glucose levels, and BMI, streamlining the check-up process.
Remote Consultations – The kiosk offers telemedicine capabilities, allowing users to connect with healthcare providers virtually for consultations and follow-up advice.
Enhanced Preventive Care – Health Kiosks promote regular health monitoring, which supports preventive care and early detection, complementing traditional medical visits by identifying issues before they require in-depth clinical intervention.
By enhancing traditional check-ups with rapid, on-site health monitoring, Health Kiosks improve healthcare accessibility, support preventive care, and help patients maintain consistent health monitoring.
11.Why is a health ATM essential for preventive healthcare?
Health Kiosks are transforming preventive care by making routine health monitoring more accessible and efficient. They play a vital role in promoting regular health checkups, enabling individuals to track their vital signs such as blood pressure, glucose levels, BMI, and oxygen saturation with ease. This consistent monitoring is crucial for identifying potential health issues early, before they escalate into serious conditions, allowing timely intervention and better health outcomes.
One of the key advantages of Health Kiosks is their ability to detect chronic conditions like diabetes, hypertension, and heart disease at an early stage, supporting proactive medical care. By placing these kiosks in workplaces, public areas, and underserved communities, they bring healthcare services closer to people who may otherwise face challenges in accessing traditional healthcare facilities.
12. Who can benefit from using a health kiosk?
Health Kiosks benefit individuals, organizations, and communities by improving access to healthcare and promoting preventive care.
Individuals and Communities: People in remote or underserved areas gain easy access to essential health services, enabling early detection and regular monitoring of conditions like diabetes or hypertension without frequent hospital visits.
Corporates and Workplaces: Companies use Health Kiosks to enhance employee wellness, reduce absenteeism, and support corporate social responsibility initiatives.
Healthcare Providers: Hospitals and clinics can reduce their workload for routine check-ups, focus on critical cases, and extend their reach through telemedicine and remote consultations.
Public Health Programs: Governments can deploy kiosks for large-scale health initiatives, improving access to care for vulnerable populations.
Educational Institutions: Schools and community centres use kiosks for health awareness and regular monitoring, especially for children and the elderly.
Health Kiosks effectively bridge gaps in healthcare delivery, benefiting diverse groups while contributing to a healthier society.
13. What kind of screenings are available on a health kiosk?
1. General Health Checkup (19):
The kiosk provides a comprehensive assessment of overall health, including metrics such as Spo2, Pulse, Body Temperature, BMI, Health Score, Body Weight, Height, Muscle Mass, Bone Mass, Fat Free Weight, Metabolic Age, BMR (Basal Metabolic Rate), Body Fat, Subcutaneous Fat, Body Water, Visceral Fat, Protein, Skeleton Mass, and Physique.
2. Rapid Tests (19):
The kiosk offers rapid diagnostic tests for a variety of conditions, including:
Urine Tests: Urobilinogen, Microalbumin, Glucose, Blood PH, Bilirubin, Protein, Ketones, Nitrite, Specific Gravity, and Leukocytes.
Infectious Diseases: Covid Antigen, Typhoid, HIV I & II, Malaria, Dengue, Chikungunya, Hepatitis B, Hepatitis C, and Blood Grouping.
3. Cardiac Health (7):
Cardiac screenings include 6-Lead/12-Lead ECG, Lipid Profile (TC, HDL, LDL, TC/HDL Ratio), and Blood Pressure monitoring.
4. Ear Tests (2):
Tests include Audiometry Assessment and Otoscope for ear visualization.
5. Eye Tests (2):
Screenings for Far and Near Vision and Color Blindness.
6. Anemia:
Hemoglobin testing to detect anemia.
7. Pulmonary Function Test (4):
Measures lung function through PEF, FEV, FEV1/FVC, and FVC.
8. Auscultation (2):
Cardiac, vascular, and systemic examinations, along with chest and lung sound assessments using a stethoscope.
9. Diabetes (2):
Tests for Random Blood Sugar and HbA1c to monitor diabetes.
10. Mental Health:
Depression and Anxiety assessments.
11. Maternal Health Care:
Includes fetal monitoring for maternal health evaluation.
12. Dermatology:
Skin, hair, and nail visualization.
This extensive range of screenings makes the Health Kiosk a powerful tool for preventive care and early diagnosis, ensuring access to comprehensive health services.
14] Why should I choose a health kiosk over a traditional clinic?
A Health Kiosk offers quick, affordable, and accessible healthcare services compared to traditional clinics. Installed in workplaces, schools, and remote areas, kiosks eliminate the need for appointments and long waits, providing on-the-spot diagnostics and vital sign monitoring at a fraction of the cost.
With advanced technology, they deliver instant results for early detection and preventive care. Telemedicine support allows users to consult doctors remotely, making healthcare flexible and convenient.
While traditional clinics are essential for specialized care, Health Kiosks complement them by offering a cost-effective, efficient option for routine checkups and preventive health management.