Privacy Policy.

Information we collect

We collect personal information you provide to us, and non-personal information gathered automatically as you use our website and devices.

• Personal: name, email address, phone number and address
• Location information
• Aadhaar number and ABHA (Ayushman Bharat Health Account) details
• An image of the user, where a screening requires it
• Non-personal: device information, usage data, cookies and similar technologies

How we use your information

We use the information we collect to run and improve the service, and to stay in touch with you.

• Providing and maintaining our services
• Improving and personalising your experience
• Communicating with you as a customer
• Marketing and promotional purposes
• Meeting our legal and regulatory obligations

How we share your information

We do not sell your personal information. We share it only in the circumstances below.

• With third parties, where you have given consent
• Where required by law or a legal obligation
• Where necessary to protect the rights of the company
• With ABHA (Ayushman Bharat Health Account), where you link your records
• With doctors providing tele-consultation as part of your screening

Data security

We apply technical and organisational protections to your data, aligned to ISO 27001, with VAPT testing and HIPAA requirements.

No method of transmission over the internet is 100% secure, so while we work to protect your personal information we cannot guarantee absolute security.

Cookies and analytics

When you first arrive we ask whether we may use analytics cookies as well as the essential ones. Nothing beyond the essential cookies loads unless you accept - choosing "Essential only", or ignoring the notice entirely, means no analytics and no advertising measurement runs at all.

If you accept, we load Google Tag Manager, which in turn runs Google Analytics and the measurement tags for any advertising we are running, such as Google Ads or Meta. These record which pages are read, which links are followed and which advertisement brought you here. They are never given your name, email address, phone number or anything from a health screening.

These providers process the data on servers outside India, under their own privacy policies.

• Essential cookies: remember your cookie choice and keep the site working. Always on
• Analytics and advertising cookies: Google Analytics and advertising measurement, through Google Tag Manager. Only with your consent
• To change your mind, clear this site's data in your browser and the notice will ask again

Your choices

You stay in control of the information we hold about you.

• Access, update or delete your personal information
• Opt out of promotional communications at any time
• Accept or refuse analytics cookies when the notice appears, and change that later
• Disable cookies through your browser settings

Children's privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will remove it.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact us

If you have questions about this policy or how your data is handled, write to helpdesk@clinicsoncloud.com. This policy is governed by the laws of Maharashtra, India.