Clinics on Cloud is looking for a dynamic and result-oriented Operations Head to lead and streamline day-to-day operations, product deployments, field service management, and customer support activities. The ideal candidate will be responsible for ensuring seamless execution of projects, operational efficiency, timely installations, service quality, and customer satisfaction across multiple locations. This role requires strong leadership, problem-solving abilities, and experience managing cross-functional teams.
What you will do
Operations Management: Oversee daily operational activities, ensuring smooth coordination between internal departments and field teams.
What we are looking for
Team Leadership: Lead field operations, installation, technical support, and service teams to achieve operational targets.
Vendor & Logistics Coordination: Coordinate with procurement, logistics, vendors, and partners for smooth delivery and deployment.
Compliance & Quality: Ensure operational processes comply with company policies, quality standards, and applicable healthcare regulations.
Performance Monitoring: Track operational KPIs, installation timelines, service turnaround times, and team performance. Vendor & Logistics Coordination: Coordinate with procurement, logistics, vendors, and partners for smooth delivery and deployment.